PRIVACY POLICY

In accordance with current legislation on data protection and our commitment to transparency in relation to the processing of personal data, below we provide information about such processing through the website freshli.es (hereinafter, the “Website”) owned by M.N CATERING 98 S.L. You can find complete information about M.N CATERING 98 S.L. at [link general conditions].

Who is responsible for the processing of your data?

The data controller of your data is M.N CATERING 98 S.L. (the organization that owns and operates the Website) holder of Spanish Value Added Tax Identification Number (CIF) B-61418141, whose registered office and contact email address [email contact] is at Gran de Gracia, 81, 08012, Barcelona. You may contact our Data Protection Officer: [email contact]

For what purpose and with what legitimation do we process your personal data?

With respect to registered users of the Online Store of the Website (hereinafter, the “Online Store Users”):

The personal identification data you must provide when registering as a User of the Online Store (i.e. name and surname, ID card or passport number, telephone number, email address and postal address) will be processed in order to (i) manage the contractual relationship we maintain with you in order to process and send you the products you purchase through the Online Store and assess your customer shopping experience by conducting satisfaction surveys by any means, the legal basis of the processing being the execution and maintenance of this contractual relationship; and (ii) unless you have objected at the time of registration by checking the appropriate box provided for this purpose, keep you informed of our offers and promotions on our products and services similar to those contracted by sending commercial communications that may be personalised based on the development of a commercial profile using your identification data provided as well as your purchase history by any means that you have provided us with (i. e. by email, SMS or post), the legal basis being article 21.2 of the LSSI (Act on Information Society Services and Electronic Commerce) as well as our legitimate interest, to the extent that, in our opinion, there is a reasonable expectation on your part that we will send you this type of communication and that your rights do not prevail. In any event, please note that no automated decisions will be taken based on this profile and that you may at any time object to receiving such commercial communications through the means provided for this purpose or by sending an email to [email contact] or through the means provided for this purpose included in any commercial communication you receive.

Likewise, in the event that you have accepted the installation of our cookies that are not strictly technical in order to enable the Website to function, we will also use your Website browsing data in order to send you the aforementioned commercial communications tailored to your interests, the legal basis being your consent in the event that you have accepted the Website's cookies. You may withdraw your consent at any time by uninstalling these cookies through your browser. If you withdraw your consent, this will not affect the lawfulness of the processing previously carried out.

With respect to users who have signed up for our Newsletter service (hereinafter, the “Newsletter Users”):

The identification data (i.e. your email address) that you must provide to sign up for our Newsletter service and be informed about our offers and promotions will be processed for the purpose of sending you such commercial communications by e-mail, the legal basis for the processing being your consent. At any time, you may withdraw your consent by exercising your right of cancellation via the means indicated below. If you withdraw your consent, this will not affect the lawfulness of the processing previously carried out.

With respect to users who have used any of the contact channels enabled at any time through the Website - (hereinafter, the “Contacts”):

The identification data that you provide us with will be processed solely and exclusively for the purpose of handling, managing and resolving the query and/or incident for which you have contacted us, the legal basis being the maintenance of the contractual relationship or the pre-contractual measures requested by you for the resolution of the query and/or incident concerned.

Please note that if you contact us through any of our social media accounts, the terms of use and privacy policies of such tools/social media will apply. Please make sure you read and understand them before using such tools and/or social media to contact us.

How long will we keep your personal data?

The personal data that you provide us will be kept:

  1. With respect to Users of the Online Store: as long as the contractual relationship is maintained and as long as you do not request its deletion through the means indicated below.
  1.      With respect to Newsletter Users: As long as you do not request its withdrawal or deletion through the means indicated below.
  2.      With respect to Contacts: During the time strictly necessary to handle, manage and resolve your inquiries and/or problem.

Notwithstanding the foregoing, we shall retain the user’s personal data, duly blocked, over the time limit for any legal action that might derive from the relationship maintained with the data subject or to address any requirements from public authorities.

To which recipients will your data be communicated?

Your personal data will not be communicated to any third party, unless we are legally obliged to do so, i.e. we receive an administrative or judicial requirement to communicate your data to an administrative or judicial authority, in which case we will only communicate the data we are strictly obliged to communicate.

The foregoing is without prejudice to the suppliers we may use to provide the services requested, who, in any event, will process them in their capacity as data processors solely and exclusively for the provision of the services. If they are outside the European Economic Area, we will endeavour to use suppliers located in territories offering an adequate level of data protection and if they are outside the European Economic Area, we will provide appropriate safeguards through the use of the standard data protection clauses adopted by the Commission to ensure that you have enforceable rights and effective legal remedies.

What are your rights when you provide us with your data?

Access, rectification and deletion: You have the right at any time to request access to your personal data, request rectification of inaccurate data as well as request its deletion.

Opting out of receiving commercial communications (only applicable to Users of the Online Store, although Newsletter Users may also use the means provided for this purpose to unsubscribe): You have the right to object at any time to receiving commercial communications about our offers and promotions through the means enabled for this purpose or by sending an email to [email contact] or via the means enabled for this purpose included in any commercial communication you receive. In this case, we will keep your data for the purpose of not sending you such commercial communications from that time onwards.

Limitation and portability: On certain occasions, you may have the right to request the limitation of the processing of your data, in which case we will only keep them to exercise or defend claims, as well as to request the portability of your data.

You may exercise the rights set forth above by sending a written communication to Gran de Gracia, 81, 08012, Barcelona, or by email to [email contact] indicating the right you are requesting and identifying yourself together with a photocopy of your ID card or equivalent document. 

We inform you that we will answer your request within the terms legally established and that, in any case, you have the right to send a complaint to the Spanish Data Protection Agency (AEPD).

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